Why Verbal Agreements Almost Always Fail
"We talked about it." "We are on the same page." "We both know what this is."
These phrases are the last words of countless casual arrangements before they implode. Verbal agreements feel sufficient in the moment—warm, trusting, intimate. But they fail with remarkable consistency, and usually not because anyone is lying or acting in bad faith.
Here is why spoken promises are not enough, and what actually works instead.
The Psychology of Why Verbal Agreements Feel Fine
When two people have a conversation about expectations, something interesting happens in both of their brains: each person hears what they want to hear.
This is not a character flaw. It is a well-documented cognitive bias called confirmation bias—the tendency to interpret ambiguous information in a way that confirms your existing beliefs and desires.
When you say "let us keep things casual," one person hears "no strings attached, we can see other people" and the other hears "low-pressure, but we are building toward something." Both people walk away from the conversation feeling aligned. They are not.
Five Specific Reasons Verbal Agreements Fail
1. Memory Is Unreliable
Research consistently shows that people remember conversations differently—and that memory distorts over time. A study from the University of California found that people change roughly 50% of the details in a recalled conversation within just 48 hours.
Your verbal agreement was crystal clear on Tuesday night. By Saturday, both of you remember a slightly different version. By next month, you are living in separate realities.
2. Ambiguity Goes Unchallenged
In a verbal conversation, vague language slides by. Phrases like "I am pretty flexible," "we will figure it out," or "just be respectful" feel like agreement, but they mean completely different things to different people.
In writing, vagueness is visible. You can point to a sentence and say, "What exactly does this mean?" Verbal conversations rarely reach that level of specificity because social pressure encourages us to nod along rather than interrogate each other's definitions.
3. Power Dynamics Shape What Gets Said
In many casual arrangements, there is an imbalance—financial, emotional, social, or experiential. The person with less power in the dynamic is more likely to agree verbally to terms they are uncomfortable with, hoping to renegotiate later or assuming things will work out.
A written agreement creates a structured environment where both people can consider terms carefully, away from the social pressure of face-to-face conversation. You can read a draft, think about it overnight, and come back with questions. You cannot do that with a verbal exchange.
4. There Is No Reference Point When Conflict Arises
Disagreements in arrangements are inevitable. When they happen, both people appeal to what was "agreed." Without a written record, this devolves into "I said / you said"—a conversation that has no resolution because there is no source of truth.
A written agreement gives you something to point to. Not as a weapon, but as a shared reference. "Let us look at what we agreed to" is a fundamentally different conversation than "That is not what I remember."
5. People Change, and Verbal Agreements Do Not Adapt
Your needs in January may be different from your needs in April. Verbal agreements have no built-in mechanism for updates. Written agreements can include review dates, amendment processes, and procedures for when expectations change.
"But Writing It Down Feels Weird"
This is the objection everyone has. Let us address it directly.
"It feels too formal." It does not need to be a legal document. It can be a shared note on your phone, a simple email summary, or a one-page outline. The format matters less than the act of putting words on a page.
"It kills the spontaneity." Spontaneity is great for date nights. It is terrible for expectations about money, exclusivity, time commitments, and privacy. Those deserve clarity.
"It shows I do not trust them." Actually, it shows the opposite. It shows you take the arrangement seriously enough to invest time in getting it right. Trust is built on clarity, not on vagueness.
"No one else does this." More people do this than you think. They just do not talk about it—which, ironically, proves the point about how much people value privacy in these situations.
What a Written Agreement Actually Looks Like
You do not need a contract drafted by an attorney (though for complex situations, that can help). At minimum, a useful written agreement covers:
- What this arrangement is. A brief description of the relationship and its nature.
- Expectations for both parties. What each person is offering and what they expect in return. See The First Conversation Checklist for a complete list of topics to cover.
- Financial terms, if applicable. Specific amounts, frequency, method, and conditions. Read more at How to Talk About Money in Casual Arrangements.
- Boundaries. What is off-limits, for both people.
- Privacy expectations. What stays confidential and how confidentiality is maintained.
- Duration and review. How long the arrangement is intended to last and when you will check in about whether it is still working.
- Exit terms. How to end the arrangement if either person wants out.
How to Transition From Verbal to Written
If you are already in an arrangement based on a verbal agreement, it is not too late to put things in writing. Here is how to bring it up:
-
Normalize it. "I have been reading about how to make arrangements work better, and a lot of the advice says to write things down. I think it would be good for both of us."
-
Start with what you have already agreed to. "Here is what I understand we have agreed on. Can you look at this and tell me if I have it right?" This reframes writing as documentation, not negotiation.
-
Focus on mutual benefit. "I want us both to feel secure. Writing this down protects both of us."
-
Keep it collaborative. Draft something and invite the other person to edit it. This is not your document—it is your shared document.
The Hard Truth
Verbal agreements fail not because people are dishonest, but because people are human. We forget, we assume, we hear what we want to hear, and we avoid uncomfortable specificity in face-to-face conversations.
Writing things down does not eliminate all of these problems, but it reduces them dramatically. It forces both people to confront ambiguity, commit to specific terms, and create a shared reference point for the future.
The 30 minutes it takes to write a simple agreement will save you hours of conflict, confusion, and hurt feelings. That is not a guess—it is what happens in arrangement after arrangement when people skip this step.
The Bottom Line
If your arrangement matters to you—if the other person matters to you—put it in writing. Not because you distrust them, but because you respect both of you enough to be clear about what you are building together.
Verbal agreements feel trusting. Written agreements build trust. There is a difference.